TERMS & CONDITIONS
Last updated: 6 October 2026
These Terms & Conditions govern your use of the iKO Projects website at www.ikoprojects.com.
By using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website.
1. About Us
This website is operated by IKO PROJECTS HOLDINGS LIMITED, trading as iKO Projects (“iKO Projects”, “we”, “us” or “our”).
Company number: 14278484
Registered office: 3 Swan Alley, Ormskirk, England, L39 2EQ
iKO Projects is a hospitality operator involved in the development and operation of hospitality venues, events and related projects.
2. Use of This Website
You may use our website for lawful purposes only.
You must not use the website:
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in any way that breaches applicable local, national or international law or regulation;
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in any way that is fraudulent or has any unlawful or fraudulent purpose;
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to transmit malicious software, viruses or other harmful material;
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to attempt to gain unauthorised access to the website, its server or any connected systems; or
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in a way that may damage, disable or impair the website or interfere with another person’s use of it.
We may suspend, withdraw or restrict access to all or part of the website where reasonably necessary.
3. Website Content
The content on this website is provided for general information only.
We take reasonable care to ensure that information published on the website is accurate and up to date. However, hospitality venues, projects, events and developments can change and we do not guarantee that all content will be complete, accurate or current at all times.
Plans, designs, artist’s impressions, proposed facilities, opening dates, operators, partners, menus, events and other project details may be indicative and may change.
Nothing on this website constitutes professional, financial, legal or investment advice.
4. Our Venues, Projects and Events
The iKO Projects website may contain information about venues, projects, events or businesses operated by iKO Projects, companies within the iKO group, or third parties with whom we work.
Individual venues, events, booking platforms or services may have their own terms and conditions, privacy policies, booking policies or cancellation policies. Where separate terms apply, you should read them before making a booking or purchase.
Information displayed on the iKO Projects website does not guarantee the availability of any venue, service, event or facility.
5. Intellectual Property
Unless otherwise stated, all intellectual property rights in this website and its content, including text, branding, logos, graphics, photographs, video, design and other material, are owned by or licensed to iKO Projects.
You may view and use the website for personal and legitimate business purposes.
You must not reproduce, distribute, modify, republish, commercially exploit or otherwise use our content without our prior written permission, except where permitted by law.
Third-party names, logos, photographs and trademarks remain the property of their respective owners.
6. Links to Other Websites
Our website may contain links to websites operated by third parties, including our venues, partners, booking providers and social media platforms.
These links are provided for convenience and information only. We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.
You should review the terms and privacy policies of any third-party website you visit.
7. Liability
Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
To the extent permitted by law, we are not responsible for loss or damage arising from:
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your reliance on information published on this website;
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the website being temporarily unavailable;
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third-party websites or services linked from this website;
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viruses or other technologically harmful material beyond our reasonable control; or
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changes to proposed projects, venues, events, partners or offerings.
If you are using this website for business purposes, we will not be liable for loss of profits, sales, business, revenue, anticipated savings, business opportunity, goodwill or reputation, or for indirect or consequential loss.
Your statutory rights are not affected.
8. Website Availability and Security
We aim to keep the website available and secure but cannot guarantee that it will always be available, uninterrupted or free from errors or vulnerabilities.
We may update, change, suspend or withdraw parts of the website without notice where reasonably necessary.
9. Privacy and Cookies
Our use of personal information is explained in our Privacy Policy.
Our use of cookies and similar technologies is explained in our Cookie Policy.
10. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, business, services or applicable law.
The latest version will always be published on this website with the date it was last updated.
11. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction over disputes relating to these Terms, subject to any rights you may have as a consumer to bring proceedings elsewhere in the United Kingdom.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact:
iKO Projects
IKO PROJECTS HOLDINGS LIMITED
3 Swan Alley
Ormskirk
England
L39 2EQ
Email: hello@ikoprojects.com
PRIVACY POLICY
Last updated: 6 October 2026
iKO Projects respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or otherwise interact with iKO Projects.
1. Who We Are
For the purposes of UK data protection law, the data controller responsible for this website is:
IKO PROJECTS HOLDINGS LIMITED, trading as iKO Projects
Company number: 14278484
Registered office: 3 Swan Alley, Ormskirk, England, L39 2EQ
Website: www.ikoprojects.com
Email: hello@ikoprojects.com
Depending on how you interact with one of our individual venues or businesses, another company within the iKO group may act as the data controller for information collected directly by that venue. Where applicable, this will be explained in the relevant venue’s privacy information.
2. Information We May Collect
Depending on how you interact with us, we may collect:
Information you provide directly
This may include:
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your name;
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email address;
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telephone number;
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company or organisation;
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job title;
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information contained in an enquiry or message you send us;
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marketing preferences;
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information you provide when applying for a job or contacting us about employment opportunities; and
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any other information you choose to provide.
Information collected automatically
When you use our website, we may collect technical information such as:
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IP address;
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browser type and version;
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device type;
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operating system;
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approximate location derived from your IP address;
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pages viewed;
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referring website;
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time and date of visits; and
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information about how you interact with our website.
Some of this information may be collected using cookies and similar technologies. Please see our Cookie Policy for more information.
Information received from other sources
We may occasionally receive personal information from other sources, including:
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companies within the iKO group;
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our venues;
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business partners;
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suppliers and service providers;
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recruitment platforms;
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publicly available business sources; and
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social media platforms where you interact with us.
Where required by law, we will provide appropriate privacy information when obtaining personal information from another source.
3. How We Use Your Personal Information
We may use your information to:
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respond to enquiries and communicate with you;
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provide information about iKO Projects, our venues, projects and services;
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manage business and supplier relationships;
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consider partnership, commercial or project enquiries;
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process recruitment enquiries and job applications;
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administer and improve our website;
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understand how visitors use our website;
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maintain the security and integrity of our website and systems;
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send marketing communications where permitted by law;
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manage your marketing preferences and unsubscribe requests;
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establish, exercise or defend legal claims;
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comply with legal and regulatory obligations; and
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operate and improve our business.
We will not use your personal information for purposes that are incompatible with those described above unless permitted or required by law.
4. Our Lawful Bases for Processing
UK data protection law requires us to have a lawful basis for using personal information.
Depending on the circumstances, we may rely on:
Consent
Where you have actively agreed to a particular use of your information, for example certain marketing communications or non-essential website technologies where consent is required.
You can withdraw your consent at any time.
Contract
Where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
Legitimate interests
Where processing is necessary for our legitimate business interests or those of a third party and those interests are not overridden by your rights and freedoms.
These interests may include:
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responding to business enquiries;
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managing relationships with clients, partners and suppliers;
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operating and improving our business;
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maintaining website and information security;
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understanding the effectiveness of our website and communications; and
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appropriate business-to-business marketing.
Where we rely on legitimate interests, we consider the impact on your privacy and your rights.
Legal obligation
Where processing is necessary for us to comply with a legal or regulatory requirement.
5. Marketing Communications
We may send you information about iKO Projects, our projects, venues, events or services where you have consented to receive it or where we are otherwise permitted to do so by law.
Where the Privacy and Electronic Communications Regulations 2003 (PECR) require consent, we will obtain the appropriate consent before sending electronic marketing.
You can unsubscribe from marketing communications at any time by:
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using the unsubscribe link contained in our marketing emails; or
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contacting us at hello@ikoprojects.com.
We may retain limited information about people who have opted out so that we can respect their preference and avoid sending further unwanted marketing.
6. Sharing Your Personal Information
We may share personal information where necessary with:
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other companies within the iKO group;
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website hosting and IT providers;
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email and communications providers;
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CRM and marketing service providers;
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analytics and website service providers;
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professional advisers such as accountants, insurers and legal advisers;
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recruitment and HR service providers;
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business partners and suppliers where necessary to deal with your enquiry;
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regulators, law enforcement bodies or public authorities where required by law; and
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a purchaser, investor or adviser in connection with a business sale, restructuring or similar corporate transaction.
We do not sell your personal information.
Where another organisation processes personal information on our behalf, we require appropriate contractual and security safeguards.
7. International Transfers
Some of the service providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we take steps to ensure that an appropriate level of protection is in place as required by UK data protection law. Depending on the destination, this may include relying on UK adequacy regulations or appropriate contractual safeguards.
You can contact us if you would like further information about safeguards used for international transfers relevant to your personal information.
8. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, regulatory and reporting requirements.
Retention periods depend on the nature of the information and why we hold it.
For example:
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general enquiries will normally be retained only for as long as necessary to deal with the enquiry and any reasonable follow-up;
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business correspondence may be retained while a commercial relationship continues and for an appropriate period afterwards;
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recruitment information relating to unsuccessful applications will normally be retained for a limited period after the recruitment process unless you agree to us retaining it for future opportunities;
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marketing information will be retained while you remain subscribed, with limited suppression information retained after you opt out so that we can respect your preference; and
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information required for legal, regulatory, tax or accounting purposes may be retained for the period required by applicable law.
We periodically review the information we hold and securely delete or anonymise information that is no longer required.
9. How We Protect Your Information
We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, accidental loss or destruction.
Access to personal information is restricted to people and service providers who have a legitimate need to access it.
While we take reasonable steps to protect personal information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and, where applicable, support marketing.
Some technologies may require your consent before they are used.
For more information, including how to manage your choices, please see our Cookie Policy.
11. Links and Third-Party Websites
Our website may contain links to other websites, including websites operated by iKO venues, business partners, booking providers and social media platforms.
Those websites may collect and process personal information independently from us. Their own privacy policies will apply and we encourage you to read them.
12. Your Data Protection Rights
Depending on the circumstances, UK data protection law gives you rights including the right to:
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access personal information we hold about you;
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correct inaccurate or incomplete personal information;
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request deletion of your personal information in certain circumstances;
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restrict processing of your personal information in certain circumstances;
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object to certain processing, including direct marketing;
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data portability, allowing you to receive certain information in a structured, commonly used and machine-readable format;
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withdraw consent at any time where processing is based on consent; and
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rights relating to certain automated decision-making.
These rights are not absolute and may not apply in every circumstance.
You will not normally have to pay a fee to exercise your rights.
To exercise a data protection right, contact hello@ikoprojects.com.
We may need to request information to confirm your identity before responding.
13. Data Protection Complaints
If you have a concern or complaint about how we have handled your personal information, please contact us at:
Please mark your communication Data Protection Complaint.
We will acknowledge a data protection complaint within 30 days and will investigate and respond without undue delay, in accordance with applicable data protection law.
You also have the right to raise a concern with the UK’s data protection regulator, the Information Commissioner’s Office (ICO).
Information about making a complaint and the ICO’s current contact details are available at www.ico.org.uk.
We would welcome the opportunity to address your concern directly first.
14. Children’s Personal Information
The iKO Projects corporate website is not specifically directed at children and we do not knowingly seek to collect personal information from children through it.
Individual iKO venues may offer family or children’s activities. Where personal information is collected in connection with those services, the relevant venue’s privacy information and appropriate safeguards will apply.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable law.
The latest version will be published on this page and the “Last updated” date will be amended accordingly.
16. Contact Us
For questions about this Privacy Policy, to exercise your data protection rights or to make a data protection complaint, contact:
iKO Projects
IKO PROJECTS HOLDINGS LIMITED
3 Swan Alley
Ormskirk
England
L39 2EQ
Email: hello@ikoprojects.com
COOKIE POLICY
Last updated: 6 October 2026
This Cookie Policy explains how IKO PROJECTS HOLDINGS LIMITED, trading as iKO Projects (“we”, “us” or “our”), uses cookies and similar technologies on www.ikoprojects.com.
It should be read alongside our Privacy Policy, which explains how we use and protect personal information.
1. What Are Cookies?
Cookies are small text files or pieces of information stored on your computer, smartphone, tablet or other device when you visit a website.
Cookies can perform a range of functions, including enabling a website to work correctly, remembering preferences and helping website operators understand how their websites are used.
Similar technologies, such as pixels, tags, local storage and other storage or access technologies, may perform comparable functions. References to “cookies” in this policy include these technologies where appropriate.
2. Session and Persistent Cookies
Cookies may be:
Session cookies, which generally expire when you close your browser; or
Persistent cookies, which remain on your device for a specified period or until you delete them.
Cookies may also be:
First-party cookies, which are set by our website; or
Third-party cookies, which are set by another organisation whose services are used on our website.
3. How We Use Cookies
Depending on the technologies operating on our website, cookies may be used for the following purposes.
Strictly Necessary Cookies
These technologies are required for the website or a service you have requested to operate correctly.
They may be used for purposes such as:
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website security;
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network management;
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maintaining sessions;
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remembering privacy or cookie choices; and
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providing functionality specifically requested by you.
Where an exemption under applicable law applies, these technologies may be used without your consent.
Functionality Cookies
These technologies allow the website to remember choices or provide enhanced functionality.
Depending on their purpose and the requirements of applicable law, some functionality technologies may be used without consent where a statutory exception applies. Where consent is required, they will not be activated until you have made the appropriate choice.
Analytics and Statistical Technologies
We may use technologies to understand how visitors interact with our website, such as which pages are visited, how visitors navigate through the website and whether technical errors occur.
Certain statistical technologies may qualify for an exemption from consent under the Privacy and Electronic Communications Regulations where the applicable legal requirements are met.
Where an exemption does not apply, we will obtain consent before using the technology.
Where required by law, we will also provide a simple way for you to object to exempt statistical technologies.
Marketing and Advertising Technologies
These technologies may be used to understand the effectiveness of advertising, build an understanding of interests or activity, or deliver more relevant advertising across websites or services.
Where consent is required by law, marketing and advertising technologies will not be activated unless you have given the appropriate consent.
4. Cookies Used on This Website
The specific cookies and similar technologies used by www.ikoprojects.com may change as the website and the services we use develop.
Our cookie consent or preference tool provides current information about the non-essential technologies in use, including their provider, purpose and duration where applicable.
We recommend reviewing your cookie preferences periodically.
5. Your Cookie Choices
When you first visit our website, you may be presented with options relating to cookies and similar technologies.
Where consent is required, you can choose whether to allow the relevant categories of technology.
Rejecting optional cookies should be as straightforward as accepting them.
You can change or withdraw your consent at any time using the Cookie Settings or equivalent privacy control available on our website.
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Technologies that are strictly necessary, or which fall within another applicable statutory exception, may continue to operate without consent where permitted by law.
Where the law requires us to provide a means of objecting to a technology used without consent, that option will be made available through our website or privacy controls.
6. Browser Controls
Most web browsers also allow you to view, delete or block cookies through their settings.
Blocking all cookies may affect the operation of some websites and certain functionality may not work correctly.
Browser controls operate separately from any consent or preference controls provided by our website.
7. Third-Party Services
Our website may contain content, links or functionality provided by third parties.
Third-party services may use their own cookies or similar technologies when you interact with them. Where those technologies are deployed through our website, we will apply the appropriate consent or other legal requirements.
When you leave our website and visit a third-party website, that organisation’s own privacy and cookie policies will apply.
8. Personal Information and Cookies
Information collected through cookies and similar technologies may sometimes constitute personal information or be combined with other information that identifies or relates to you.
Where this occurs, our use of that information is also governed by applicable UK data protection law and our Privacy Policy.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to:
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the technologies used on our website;
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our service providers;
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our website functionality; or
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applicable law and regulatory guidance.
The latest version will always be available on this website and the “Last updated” date will be amended accordingly.
10. Contact Us
If you have questions about our use of cookies or similar technologies, contact:
iKO Projects
IKO PROJECTS HOLDINGS LIMITED
3 Swan Alley
Ormskirk
England
L39 2EQ
Email: hello@ikoprojects.com